Marshall School of Business

Courses of Instruction

Information and Operations Management (IOM)

IOM 401 Business Information Systems — Spreadsheet Applications (2, FaSp) Provides an applied understanding of how spreadsheets are used to analyze business information. Create real world software applications for use in accounting, finance, marketing and operations.

IOM 402 Business Information Systems — Database Applications (2, FaSp) Provides an applied understanding of how work group databases are used to analyze business information. Create real world software applications that are used in accounting, finance, marketing and operations.

IOM 424 Business Forecasting (4, Sp) A variety of forecasting techniques used by a variety of businesses. Emphasis on learning to apply these techniques to real data. Prerequisite: BUAD 310.

IOM 427 Spreadsheet Modeling, Optimization and Analysis (4, Fa) Application of decision analysis, simulation and optimization techniques to managerial problems. Students learn how to create and present useful spreadsheet models to analyze practical business problems. Recommended preparation: BUAD 310.

IOM 428 Data Warehousing and Data Mining (4, Sp) Introduction to data warehousing, multidimensional database, online analytical processing, and survey of data mining methods that extract useful information from data warehouses: e.g., decision tree. Business applications emphasized.

IOM 431 Managing the Digital Revolution for Your Business (4, FaSp) Specifics of digital technologies including Web 2.0, creating a website, ERP, and CRM in a way to understand how these digital technologies can be used strategically by companies.

IOM 433 Business Information Systems Analysis and Design (4, FaSp) Information analysis and the logical specification of business systems, including logical design, physical design, and implementation; computer exercises and case studies.

IOM 435 Business Database Systems (4, FaSp) Computer-based management of data including data structures, conceptual data modeling, logical data modeling, structured query language (SQL), and physical optimization of high performance databases.

IOM 437 Technology-Enabled Global Businesses, Markets and Sourcing (4, Sp) Global markets for products, services, and strategies enabled by technology; spans businesses ranging from financial services, media and entertainment, and technology to specialized manufactured products.

IOM 440 Business Telecommunications (4, Irregular) Provides understanding of new telecom/information technology platform and how to exploit it to create information-based businesses, investment opportunities and increased corporate competitiveness.

IOM 441 Service Operations (4, Sp) Emphasis on managing and delivering successful services; for students who plan to work as managers in service organizations or to start their own service business. Prerequisite: BUAD 311.

IOM 443 The Business of Interactive Digital Media (4, Sp) Understanding the entertainment and media industries, and the effects of IT, the Internet, and mobile technologies on the business models and management of these industries.

IOM 444 Business Systems Networking and Information Security (4, Irregular) Technical and managerial business data communications, networking and security issues related to current business operations.

IOM 445 Business Information Systems Management and Strategy (4, Irregular) The intersection of information technology and organization, strategy and other functional areas of a business. A perspective of the impact of information technology on various aspects of a firm.

IOM 455 Project Management (4, Sp) Topics related to project management in a variety of industries such as real estate projects, new product launch, plant location, etc.

IOM 462 Managing a Small Business on the Internet (2, FaSp) Foundational knowledge for managing a small business on the Internet including strategies, tools, and resources integrated with hands-on skills for developing a small business website.

IOM 482 Supply Chain Management (4, Fa) Issues in supply chain management. Supply chain performance and dynamics. Tools for planning, control and coordination. Supply chain design and strategy. Prerequisite: BUAD 311.

IOM 483 Operations Consulting (4, Sp) Study of concepts, frameworks and techniques for improving operations, formulation and implementation of operations strategy, and development of frameworks for process design, selection and performance evaluation. Prerequisite: BUAD 311.

IOM 499 Special Topics (2-4, max 8, Irregular) Selected topics reflecting current trends and recent developments in information systems, operations management, and statistics.

IOM 502 Operations Strategy (3, Sp) Provides students with a set of frameworks, analytical tools/concepts needed to design, evaluate, and implement strategies that effectively address management/operations of large systems effectively. Open to graduate business students only.

IOM 504 Strategic Sourcing (3, Fa) Examines the role of strategic procurement in supply-chain management organized into such topics as sourcing, outsourcing, e-procurement, and procurement integration collaboration. Open to graduate business students only.

IOM 520 Logistics Management (3, FaSp) Gives students a managerial knowledge of basic logistics concepts and principles. Some topics include management of logistics cost integration, transportation, distribution, and customer service. Open only to graduate business and accounting students.

IOM 521 Enterprise Systems (3, Irregular) Theory, methods, and techniques for solving organizational information processing problems using ERP software: selection, design, configuration, project and change management, architecture, process, implementation, post-implementation. Recommended preparation: completion of first-year MBA courses.

IOM 522 Applied Time Series Analysis for Forecasting (3, Sp) Survey of forecasting and time series methods. Models for stationary and nonstationary time series; ARIMA model identification, estimation, and forecast development. Seasonal and dynamic models. Recommended preparation: GSBA 506b or GSBA 524.

IOM 525 Quality Improvement Methods (3, Irregular) Quantitative and managerial approaches for improvement of quality and productivity in service and manufacturing operations; control charts, process capability assessment; implementation of quality improvement plans. Recommended preparation: GSBA 506b or GSBA 524.

IOM 527 Managerial Decision Analysis (3, Irregular) Decision making under uncertainty with applications to finance, marketing and operations. The decision analysis process for competitive decision situations and managerial risk taking. Recommended preparation: GSBA 506b or GSBA 524; and GSBA 534 or former GSBA 547b or GSBA 504b.

IOM 528 Data Warehousing, Business Intelligence and Data Mining (3, Sm) Introduction to data warehousing, multidimensional database, online analytical processing, and survey of business intelligence applications that extract useful information from data warehouses: e.g., decision tree. Business applications emphasized.

IOM 529 Advanced Regression Analysis (3, Sp) Computer-assisted analysis of business data; advanced multiple regression analysis, survey analysis, ANOVA testing for Marketing-type applications and Times Series Analysis methods will be covered. Prerequisite: GSBA 506b or GSBA 524.

IOM 530 Applied Modern Statistical Learning Methods (3, Fa) Overview of highly computational modern statistical learning methods; applications of logistic regression, neural networks, LASSO, trees, boosting and GAM, etc., to finance and marketing data.

IOM 531 Managing Business in the Network Era (3, Irregular) Creating business advantage with IT, crafting business models, building networked business, making a case for a networked business, understanding internetworking infrastructure, assuring reliable and secure IT outsourcing.

IOM 533 Information Systems Implementation (3, Irregular) How to implement information systems so they will succeed: business case analysis, requirements specification, CASE tools, IS risk management, interface design.

IOM 535 Database Management (3, Fa) Design, build and implement database systems at professional levels. Key topics include: process versus entity matrix, data modeling (enterprise, conceptual, logical), normalization, optimization and implementation. Open only to graduate business and accounting students.

IOM 537 Global Businesses and Markets: Strategies Enabled by Technology (3, Sp) Global markets for products and services and strategies enabled by technology; spans businesses ranging from financial services, media and entertainment, and technology to specialized manufactured products. Open only to graduate business and accounting students.

IOM 538 Information Systems Strategy (3, FaSm) Strategic aspects of managing information technology in organizations; concepts and principles of information management processes; behavior issues in implementation.

IOM 540 Managing Electronic Commerce (3, Irregular) Offers a conceptual framework to the study of electronic commerce. The purpose of the course is to give students a broad understanding of various aspects of electronic commerce: technological infrastructure, managerial implications of existing and emerging business models, and internal process changes to prepare companies for electronic commerce.

IOM 542 Developing a Firm’s Intellectual Assets (3, Sm) Best practices in organizational knowledge creation, valuation and management; search engines, intelligent agents, and collaborative technologies; reengineering knowledge work. Recommended preparation: completion of first year MBA courses.

IOM 543 Global Business Issues in the Networked Digital Industry (3, Fa) Assessing business impact of emerging technologies on companies, business models and strategies in the “converging” digital communications, media and entertainment industries: incorporates company field projects. Open only to graduate business and accounting students.

IOM 547 Designing Spreadsheet-Based Business Models (3, FaSp) Application of decision analysis, simulation and optimization techniques to managerial problems. Students learn how to create and present useful spreadsheet models to analyze practical business models. Recommended preparation: completion of first-year MBA courses.

IOM 551 Digital Transformation in the Global Enterprise (3, Sp) Leveraging large enterprise system applications for strategic value; managing organizational transformation of global enterprises through digital business platforms; coping with disruptive technologies. Open only to graduate business and accounting students.

IOM 580 Project Management (3, FaSp) Applications of systems theory and concepts, matrix organizational structures, PERT/CPM project modeling, and management information systems to the management of complex and critical projects. Recommended preparation: GSBA 504b or GSBA 534 or former GSBA 547b.

IOM 581 Supply Chain Management (3, FaSp) Issues in supply chain management. Supply chain performance and dynamics. Tools for planning, control and coordination. Supply chain design and strategy. Recommended preparation: GSBA 504b or GSBA 534 or former GSBA 547b.

IOM 582 Service Management: Economics and Operations (3, Sp) Examination of the service industry from a managerial and entrepreneurial perspective; emphasis on the tactical decisions needed to design and deliver successful and profitable services. Open only to business and accounting students. Recommended preparation: GSBA 504b or GSBA 534.

IOM 583 Operations Consulting (3, FaSp) Development of conceptual and analytic skill for improving operations. Analysis of business strategy, formulating and implementing operations strategy, process analysis and design, and project management. Open only to graduate business and accounting students. Recommended preparation: GSBA 504b or GSBA 534.

IOM 584 Global Operations Management (3, FaSpSm) Students gain exposure to the spectrum of issues which are critical to the globalization of operations and basic tradeoffs associated with global operations management decisions. Open only to graduate students in business and accounting.

IOM 585 Principles of Service Operations Management (4, Fa) Investigation of the relationships among the target market, the systems, strategy, and the workforce that deliver services. Development of “state-of-the-art service thinking,” service management skills, and understanding processes. (Duplicates credit in the former GSBA 504b and GSBA 534, IOM 441, and IOM 582.)

IOM 590 Directed Research (1-12, FaSpSm) Research leading to the master’s degree. Maximum units which may be applied to the degree to be determined by the department. Graded CR/NC.

IOM 592 Field Research in Information or Operations Management (.5-4, max 12, FaSpSm) Individual or team projects studying the management practices of an industry, company, government agency, country, geographic region, etc. Proposal, data collection, analyses, and written report. Open only to master’s and doctoral students. Graded CR/‌NC. Recommended preparation: completion of required MBA, M.Acc. or MBT course work.

IOM 593 Independent Research in Information or Operations Management (.5-4, max 12, FaSpSm) Independent research beyond normal course offerings. Proposal, research and written report/paper required. Open only to master’s students. Graded CR/NC.

IOM 595 Internship in Information or Operations Management (.5-2, max 9, FaSpSm) Supervised on-the-job business experience in the student’s area of interest. (Curricular Practical Training.) Open only to graduate business and accounting majors. Graded CR/‌NC. Recommended preparation: completion of required MBA, M.Acc., or MBT course work.

IOM 596 Research Practicum in Information or Operations Management (.5-2, max 8, FaSpSm) Hands-on practical experience working with a Marshall faculty member in the Information and Operations Management Department on an ongoing research project. Open only to master’s and doctoral students. Graded CR/NC.

IOM 597 Consulting Project in Information or Operations Management (.5-5, max 12, FaSpSm) Individual or team project solving real business problems for an existing business entity, domestic and/or international. Proposal, field research, analyses and oral and written presentations. Open only to master’s and doctoral students. Graded CR/NC.

IOM 599 Special Topics (1, 1.5, 2, or 3, max 9, FaSpSm) Selected topics reflecting current trends and recent developments in operations management, information systems, and decision support systems.

IOM 606 Bayesian Data Analysis (3, Sp) Principles of Bayesian inference, subjective probability, posterior inference via Markov chain Monte Carlo, applications to latent variable models. Hierarchical models and shrinkage estimation. Model averaging. Prerequisite: GSBA 603.

IOM 670 Current Research in Operations Management (3, FaSp) Critique of the current research-based literature in operations management to include scheduling, forecasting, MRP, technology planning, inventory management, and facilities location and layout.

IOM 671 Inventory Models and Supply Chain Management (3, FaSp) Single product, single location inventory models; Multi-echelon inventory models; Assembly Systems; Inventory and Pricing; Value of Information; Incentives and coordination in supply chains. Open only to doctoral students.

IOM 672 Optimization Models in Operations Management (3, FaSp) Convex optimization, stochastic dynamic programming and non-linear programming. Focused training in optimization methods and proof techniques for research in operations management. Open to Ph.D. students only.

IOM 673 Mathematical Programming (3, FaSp) Integer programming; Duality Theory; Shortest path and Max Flow problems; Network flow; Matching problems; Convex sets and functions; Lagrange duality; Unconstrained minimization methods; optimization problems. Open only to doctoral students.

IOM 674 Queueing and Stochastic Networks (3, FaSp) Jackson Networks; Kelly Networks; The M/G/1 model and the Pollaczek-Khintchine formula; The G/G/1 queue; The GI/GI/1+GI queue and its diffusion approximation. Open only to doctoral students.

IOM 677 Dynamic Programming and Markov Decision Processes (3, FaSp) Introduction to Decision Analysis; MDP model formulation and examples; Finite horizon models; Infinite-horizon models: Discounted MDPs, Average reward criteria; Continuous-time models. Open only to doctoral students.