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University of Southern California
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Courses of Instruction

Information and Operations Management (IOM)

IOM 401 Business Information Systems – Spreadsheet Applications (2, FaSp) Provides an applied understanding of how spreadsheets are used to analyze business information. Create real world software applications for use in accounting, finance, marketing and operations.

IOM 402 Business Information Systems – Database Applications (2, FaSp) Provides an applied understanding of how work group databases are used to analyze business information. Create real world software applications that are used in accounting, finance, marketing and operations.

IOM 420 Statistical Methods for Managers (4, Irregular) Computer-assisted analysis of business data; correlation analysis, multiple regression, model building, residual analysis, forecasting, and control. Prerequisite: BUAD 310.

IOM 424 Business Forecasting (4, Sp) A variety of forecasting techniques used by a variety of businesses. Emphasis on learning to apply these techniques to real data. Prerequisite: BUAD 310.

IOM 425 Quality Management (4, Irregular) Managerial and quantitative issues in organizational quality improvement; implementation of quality plans; process analysis; data analysis; introduction to statistical process control; quality as strategy. Recommended preparation: BUAD 310.

IOM 427 Spreadsheet Modeling, Optimization and Analysis (4, Fa) Application of decision analysis, simulation and optimization techniques to managerial problems. Students learn how to create and present useful spreadsheet models to analyze practical business problems. Recommended preparation: BUAD 310.

IOM 428 Data Warehousing and Data Mining (4, Sp) Introduction to data warehousing, multidimensional database, online analytical processing, and survey of data mining methods that extract useful information from data warehouses: e.g., decision tree. Business applications emphasized.

IOM 431 Business Information Systems (4, FaSp) Fundamentals of computer networks, protocols, TCP/IP and the Internet; introduction to electronic commerce, Web application development (CGI scripting, Java, and JavaScript); discussion of security issues.

IOM 433 Business Information Systems Analysis and Design (4, FaSp) Information analysis and the logical specification of business systems, including logical design, physical design, and implementation; computer exercises and case studies.

IOM 435 Business Database Systems (4, FaSp) Computer-based management of data including data structures, conceptual data modeling, logical data modeling, structured query language (SQL), and physical optimization of high performance databases.

IOM 437 Technology-Enabled Global Businesses, Markets and Sourcing (4, Sp) Global markets for products, services, and strategies enabled by technology; spans businesses ranging from financial services, media and entertainment, and technology to specialized manufactured products.

IOM 440 Business Telecommunications (4, Irregular) Provides understanding of new telecom/information technology platform and how to exploit it to create information-based businesses, investment opportunities and increased corporate competitiveness.

IOM 441 Management of Service Operations (4, Irregular) This course is for students who plan to work as managers in service organizations or to start their own service business. The course explores the specific tasks faced by operations managers in designing, producing and delivering services and their implications for customer satisfaction and profitability. Prerequisite: BUAD 311.

IOM 444 Business Systems Networking and Information Security (4, Irregular) Technical and managerial business data communications, networking and security issues related to current business operations.

IOM 445 Business Information Systems Management and Strategy (4, Irregular) The intersection of information technology and organization, strategy and other functional areas of a business. A perspective of the impact of information technology on various aspects of a firm.

IOM 448 Business Software Engineering (4, Irregular) Overview of current software development practice: multi-tiered architectures, software patterns, object-oriented development, components, database access, and web development. Prerequisite: IOM 433; Corequisite: IOM 435; Recommended preparation: programming course.

IOM 455 Project Management (4, Sp) Topics related to project management in a variety of industries such as real estate projects, new product launch, plant location, etc.

IOM 482 Supply Chain Management (4, Fa) Issues in supply chain management. Supply chain performance and dynamics. Tools for planning, control and coordination. Supply chain design and strategy. Prerequisite: BUAD 311.

IOM 483 Operations Consulting (4, Sp) Study of concepts, frameworks and techniques for improving operations, formulation and implementation of operations strategy, and development of frameworks for process design, selection and performance evaluation. Prerequisite: BUAD 311.

IOM 499 Special Topics (2-4, max 8, Irregular) Selected topics reflecting current trends and recent developments in information systems, operations management, and statistics.

IOM 502 Operations Strategy (3, Sp) ­Provides students with a set of frameworks, analytical tools/concepts needed to design, evaluate, and implement strategies that effectively address management/operations of large systems effectively. Open to graduate business students only.

IOM 504 Strategic Sourcing (3, Fa) ­Examines the role of strategic procurement in supply-chain management organized into such topics as sourcing, outsourcing, e-procurement, and procurement integration collaboration. Open to graduate business students only.

IOM 520 Logistics Management (3, FaSp) Gives students a managerial knowledge of basic logistics concepts and principles. Some topics include management of logistics cost integration, transportation, distribution, and customer service. Open to graduate business students only.

IOM 521 Enterprise Systems (3, Irregular) Theory, methods, and techniques for solving organizational information processing problems using ERP software: selection, design, configuration, project and change management, architecture, process, implementation, post-implementation. Recommended preparation: completion of first-year M.B.A. courses.

IOM 522 Applied Time Series Analysis for Forecasting (3, Sp) Survey of forecasting and time series methods. Models for stationary and nonstationary time series; ARIMA model identification, estimation, and forecast development. Seasonal and dynamic models. Recommended preparation: GSBA 506b or GSBA 524.

IOM 525 Quality Improvement Methods (3, Irregular) Quantitative and managerial approaches for improvement of quality and productivity in service and manufacturing operations; control charts, process capability assessment; implementation of quality improvement plans. Recommended preparation: GSBA 506b or GSBA 524.

IOM 527 Managerial Decision Analysis (3, Irregular) Decision making under uncertainty with applications to finance, marketing and operations. The decision analysis process for competitive decision situations and managerial risk taking. Recommended preparation: GSBA 506b or GSBA 524; and GSBA 534 or former GSBA 547b or GSBA 504.

IOM 528 Data Warehousing, Business Intelligence and Data Mining (3, Sp) Introduction to data warehousing, multidimensional database, online analytical processing, and survey of business intelligence applications that extract useful information from data warehouses: e.g., decision tree. Business applications emphasized.

IOM 530 Applied Modern Statistical Learning Methods (3, Sp) Overview of highly computational modern statistical learning methods; applications of logistic regression, neural networks, LASSO, trees, boosting and GAM, etc., to finance and marketing data.

IOM 531 Managing Business in the Network Era (3, Irregular) Creating business advantage with IT, crafting business models, building networked business, making a case for a networked business, understanding internetworking infrastructure, assuring reliable and secure IT outsourcing.

IOM 533 Information Systems Implementation (3, Irregular) How to implement information systems so they will succeed: business case analysis, requirements specification, CASE tools, IS risk management, interface design.

IOM 535 Database Management (3) Design, build and implement database systems at professional levels. Key topics include: process versus entity matrix, data modeling (enterprise, conceptual, logical), normalization, optimization and implementation. Open to graduate business students only.

IOM 537 Global Businesses and Markets: Strategies Enabled by Technology (3, Sp) Global markets for products and services and strategies enabled by technology; spans businesses ranging from financial services, media and entertainment, and technology to specialized manufactured products. Open to graduate business students only.

IOM 538 Information Systems Strategy (3, FaSm) Strategic aspects of managing information technology in organizations; concepts and principles of information management processes; behavior issues in implementation.

IOM 540 Managing Electronic Commerce (3, Irregular) Offers a conceptual framework to the study of electronic commerce. The purpose of the course is to give students a broad understanding of various aspects of electronic commerce: technological infrastructure, managerial implications of existing and emerging business models, and internal process changes to prepare companies for electronic commerce.

IOM 541 E-Business Process Integration (3, Irregular) Concepts of e-business process redesign; process modeling and redesign using software tools; e-business process integration technologies; process management practices for e‑business.

IOM 542 Developing a Firm's Intellectual Assets (3, Sm) Best practices in organizational knowledge creation, valuation and management; search engines, intelligent agents, and collaborative technologies; reengineering knowledge work. Recommended preparation: completion of first year M.B.A. courses.

IOM 543 Global Business Issues in the ­Networked Digital Industry (3, Fa) Assessing business impact of emerging technologies on companies, business models and strategies in the "converging" digital communications, media and entertainment industries: incorporates company field projects. Open to graduate business students only.

IOM 544 Business Data Communications (3, Irregular) The purpose is to provide students with an understanding of the key technical and managerial issues in the effective development and use of data communications by organizations. Topics covered will include basic concepts of data communication technology (data and voice), internet and intranet technologies, issues related to the operational and strategic use of the technology, and the changing structure of the data communications industry.

IOM 547 Designing Spreadsheet-Based Business Models (3, FaSp) Application of decision analysis, simulation and optimization techniques to managerial problems. Students learn how to create and present useful spreadsheet models to analyze practical business models. Recommended preparation: completion of first-year M.B.A. courses.

IOM 551 Managing Global E-Business (3, Sp) Global e-business practices; e-business value propositions and business models; managing e-business processes and transformation; e-business technology infrastructure evaluation. Cases, readings, technology briefs, and speakers. Open to IBEAR students only.

IOM 580 Project Management (3, Sp) Applications of systems theory and concepts, matrix organizational structures, PERT/CPM project modeling, and management infor­mation systems to the management of complex and critical projects. Recommended preparation: GSBA 504 or GSBA 534 or former GSBA 547b.

IOM 581 Supply Chain Management (3, Fa) Issues in supply chain management. Supply chain performance and dynamics. Tools for planning, control and coordination. Supply chain design and strategy. Recommended preparation: GSBA 504 or GSBA 534 or former GSBA 547b.

IOM 582 Management of Service Operations (3, Sp) Management of operations in service organizations such as banks, hospitals, and consulting firms; service function in manufacturing firms; interfacing with other functional areas of business. Recommended preparation: GSBA 504 or GSBA 534 or former GSBA 547b.

IOM 583 Operations Consulting (3, Fa) Development of conceptual and analytic skill for improving operations. Analysis of business strategy, formulating and implementing operations strategy, process analysis and design, and project management. Recommended preparation: GSBA 504 or GSBA 534 or former GSBA 547b.

IOM 584 Global Operations ­Management (3, Sp) Students gain exposure to the spectrum of issues which are critical to the globalization of operations and basic tradeoffs associated with global operations management decisions. Open to graduate students in business and accounting only.

IOM 585 Principles of Service Operations Management (4, Fa) Investigation of the relationships among the target market, the systems, strategy, and the workforce that deliver services. Development of "state-of-the-art service thinking," service management skills, and understanding processes. (Duplicates credit in GSBA 504, GSBA 534, IOM 441, and IOM 582.)

IOM 590 Directed Research (1-12, FaSpSm) Research leading to the master's degree. Maximum units which may be applied to the degree to be determined by the department. Graded CR/NC.

IOM 597 Business Field Project in Information and Operations Management (1-6, FaSp) Individual or team projects solving real business problems for companies; situation analyses; research proposal composition; field research techniques; statistical analysis; oral and written presentations. Graded CR/NC.

IOM 599 Special Topics (1, 1.5, 2, or 3, max 9, FaSpSm) Selected topics reflecting current trends and recent developments in operations management, information systems, and decision support systems.

IOM 606 Bayesian Data Analysis (3, Sp) Principles of Bayesian inference, subjective probability, posterior inference via Markov chain Monte Carlo, applications to latent variable models. Hierarchical models and shrinkage estimation. Model averaging. Prerequisite: GSBA 603.

IOM 670 Current Research in Operations Management (3, Sp) Critique of the current research-based literature in operations management to include scheduling, forecasting, MRP, technology planning, inventory management, and facilities location and layout.

IOM 672 Optimization Models in Operations Management (3, Fa) Convex optimization, stochastic dynamic programming and non-linear programming. Focused training in optimization methods and proof techniques for research in operations management. Open Ph.D. students only.